US Express Moving Systems Inc

I used US Express Moving for a cross country move from NYC to LA. While my property was being stored at their warehouse, they neglected to put a significant number of items on the truck, so I was missing a lot of my belongings in LA. I have been in LA for 3 weeks now and I have not received one call from US Express Moving explaining the whereabouts of my belongings. After spending almost $9K with this company, I certainly expected a higher level of service. However, once they were paid in full they completely washed their hands clean of this entire incident despite my continued efforts to speak with a manager there. Everytime I reach out they are either on another call, out to lunch, or on a client visit. Moving is already a stressful event, but this company has only amplified the stress factor for me. I can not advise enough to avoid this company if you looking for a professional, courteous moving company.

Service cost: $8600

Our move went down pretty awesome. From the primary phone conversation I realized our belongings would be in good hands. Jake, the salesman, gave me full support and enquired about many issues. They sent a gentleman to make the inventory. He made a thorough list of all items those were going to be moved. He gave us a reasonable quote maintaining a courteous and professional manner. I hoped all movers would be as like he was and making me right US Express Moving Systems sent three skilled and friendly crews on moving day. They performed an impeccable service for us with no defect in either parts of moving (load and delivery). I noted their name with top most priority as mover.

Move size: 3 Bedroom Home Service cost: $3560

As all moves go, I was quite nervous about the move, hoping all would go well, while trying to save money. I had the pleasure of dealing with Anna, who was so gracious and anxious to help me with the move. I trusted her completely. Also, on the day of the move, the two gentlemen i had were so wonderful. They arrived promptly on time and started working ASAP. They never stopped once in the 4 hours that they were with us. The two gentlemen, Steve and Alex were hard working, pleasant, did not complain (had to take the stairs in some cases because elevator was so small, and very efficient. Truly, I have moved my kids many times over the years and i would guarantee that you would not be disappointed with US Express Moving Systems, particularly Steve and Alex. I know how stressful moving can be and these two people worked very hard and were so pleasant. Thank you to Anna, Steve and Alex for a wonderful experience. Worth every penny

Move size: 3 Bedroom Home Service cost: $5130

I chose US Express Moving Systems for my packing and moving because of their excellent customer service and great reviews. I only had a two-hour window for the elevator in my condo and they managed to get everything finished way ahead of schedule. The movers were so professional, respectable and presentable (all five of them!) and showed up right on time, carefully packing each piece of furniture and then unpacking and assembling everything where it needed to go. It was a totally stress-free experience.

Move size: 3 Bedroom Home Service cost: $4250

When my 89-year-old mother had to move from her 11th floor condominium in a bit of a hurry due to restrictions on elevator use, I wasn't sure I'd be able to get the help we needed on very short notice. While other movers did call me back, US Express Moving Systems was the only company that really seemed to sympathize with our situation and worked very hard to get me the packing, moving and storage solution that we so urgently needed. The packing crew and moving crew were not only careful and professional, but were really nice people as well! Throughout the day, they offered friendly words of support and encouragement while they worked which really helped with what would otherwise have been a very stressful situation.

Move size: 2 Bedroom Home Service cost: $4260

We were so happy to book US Express Moving Systems for a second time during the renovations of our home. The main reason we used them again is due to Anna. She really goes above and beyond. From booking and scheduling with Anna to the amazing guys who moved us - we could not have asked for better. Anna was so caring, efficient and helped us during a very stressful move. She even accommodated my last-minute request. The guys were fast, careful and moved all our items under the allocated time. We highly recommend them and you will not be disappointed.

Move size: 3 Bedroom Home Service cost: $4230